Returns and refunds

Your satisfaction matters! If you’re not happy with your purchase, please reach out at: info@findyourfreespirit.com and I'll do my best to find a fair solution.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact me within 7 days of delivery. Please include your order number and photographs of the product and packaging.

Unopened Products

Unused, unopened products may be eligible for return within 30 days of delivery. Customers are responsible for return shipping costs unless the return is the result of our error.

Returned items must be received in their original condition before a refund is issued.

Refunds

Approved refunds will be issued to the original payment method. Shipping charges are non-refundable unless the return is due to an error on my part.

If you have questions or concerns about your order, please reach out. I am happy to help.