Privacy policy
Effective Date: July 2026
At The Free Spirit Company, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or purchase our products or services.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Shipping and billing address
- Telephone number
- Payment information (processed securely through our payment provider—we do not store your full payment card details)
- Information you provide when contacting us or placing an order
We may also collect limited technical information automatically, including your IP address, browser type, device information, and website usage through cookies and similar technologies.
How We Use Your Information
We use your information to:
- Process and ship orders
- Communicate about your order or respond to your inquiries
- Provide customer support
- Improve our website, products, and services
- Detect and prevent fraud
- Meet our legal and regulatory obligations
- Send marketing communications if you have chosen to receive them (you may unsubscribe at any time)
Cookies
Our website may use cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and enhance your browsing experience.
You can manage or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.
Payment Processing
Payments are processed through secure third-party payment providers. We do not collect or store your complete payment card information.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted third-party service providers who help us operate our business, such as payment processors, shipping carriers, website hosting providers, email service providers, and analytics providers. These providers receive only the information necessary to perform their services.
We may also disclose information where required by law.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, misuse, or loss. However, no method of electronic transmission or storage is completely secure.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to request access to, correction of, or deletion of your personal information.
To make a privacy request, please contact us using the information below.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
The Free Spirit Company
Email: info@findyourfreespirit.com