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  • Where is The Free Spirit Company from?
    Canada! I grew up in Edmonton, AB, lived in Kamloops, BC for ten years, then I sold almost everything in 2018, converted a van and traveled across Canada and USA in 2019 with my dog Murphy. #vanlife :) (Murphy passed in April of 2023, but his legacy lives on.) These days I can usually be found in Edmonton, if I'm not adventuring in the mountains.
  • How does your deodorant work?
    By combining antibacterial ingredients with moisture and toxin-absorbing agents, a mixture is formed that eliminates odour, but still allows your body to sweat as intended. While some ingredients help absorb moisture, both formulas are deodorants (not anti-perspirants) which might require an adjustment period. The good news is you should sweat less over time because your pores are free to function as intended without being clogged with synthetic ingredients and fragrances!
  • Who is your deodorant for?
    Anyone with pits who wants to eliminate & prevent odour naturally! (i.e. It is not a gendered product)
  • Which deodorant formula should I buy?
    SPIRITED is the original formula and packs a powerful punch that keeps odour away for 24+ hours! This is the formula I recommend to most people unless you have sensitive skin. FREEDOM is made with sensitive skin in mind and achieves effective odour control without the use of baking soda. Both formulas are available with or without essential oils. If you are pregnant, sensitive to essential oils, or prefer to add your own oils to create a personalized scent, then go with the unscented version!
  • I have sensitive skin! Do you have a deodorant for me?
    Yes! Freedom is made with sensitive skin in mind. This formula is full of premium natural ingredients that soothe and eliminate odour without the use of baking soda. Spirited may still be an option for your sensitive skin, but you'll need to be mindful to apply gently to dry armpits that haven't been shaved in the previous hour. If you experience irritation, please discontinue use immediately and contact me!
  • How do I apply this style of deodorant?
    I use the back of my fingernail to lift a small amount* from the jar (yes, this means using your fingers!) then gently rub it into clean and dry armpits until absorbed. I prefer smooth strokes toward my heart. If using your fingers doesn’t appeal to you, the back of a spoon can work, however the warmth of your fingers is most effective for proper absorption.
  • I ordered a refill pouch - how do I use it?
    Once the pouch is at room temperature (not too hot and not too cold!) knead it briefly until soft. Cut a corner and squeeze contents into your favourite container for ongoing storage and use.
  • How do I store this deodorant?
    For the smoothest application, store your deodorant at room temperature, away from direct sunlight and with the lid tightly sealed. When storing additional refill pouches, store in a cool dark location. (Your fridge or freezer are good options!) Allow the deodorant to return to room temperature before using.
  • Do you test on animals?
    Nope. My products are never tested on animals, but I continue to test on my family and friends (with their permission of course!)
  • Is your package recyclable?
    Every municipality treats plastics differently and most are unable to recycle film plastic. While the refill packages are not recyclable at this time, the smaller size and weight reduces waste and shipping volume which lowers their overall carbon footprint. Compostable packaging is my goal so refills can be zero waste! Sourcing has been challenging especially with an oil-based product and I appreciate your patience and support while I work this out!
  • Where can I buy your deodorant?
    You've found the right place! Click "shop" on the menu bar at the top of this page. If you have a special request, or would like a waste-free refill email me at info@findyourfreespirit.com and I'll see what I can do!
  • What about shipping?
    Orders over $50: Free shipping in Canada & USA. International rates are subsidized. Orders below $50: Canadian orders will be charged between $2 - $7. USA & other International delivery is between $7 - $22.
  • What is the status of my order?
    Once you have completed your order, you will receive confirmation by email. (If you didn't receive this - your order likely wasn't completed!) I aim to pack and ship your order within 2 business days, at which point you will receive a shipping confirmation email with tracking if available. If you haven't received your order within 2 weeks of receiving your shipping confirmation email, please reach out to me at info@findyourfreespirit.com
  • What method of payment can I use?
    All major credit cards are accepted - Visa, MasterCard & American Express. PayPal is also accepted.
  • What is your return policy?
    If you’re not satisfied with a product or if something went wrong during shipping, please email me at info@findyourfreespirit.com Your satisfaction matters to me and I'll do my best to correct any errors, or issue a refund.
  • I have a question about my order, what should I do?
    Please email me at info@findyourfreespirit.com with any questions you may have! I'm happy to answer your questions, correct any errors and help with special requests.
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